Sunday, June 8, 2014

Monster Cache reviews

We finally made it to the point of having a somewhat significant number of reviews for Monster Cache.  A few are from people we know. of course, but most of them aren't.  After 21 Google Play reviews, here are the results:

# of Ratings
21
★★★★★48% of ratings are for 5 stars10
★★★★14% of ratings are for 4 stars3
★★★14% of ratings are for 3 stars3
★★10% of ratings are for 2 stars2
14% of ratings are for 1 stars3
 Average Rating
3.71
On Apple we've only had 4 reviews.  I don't know why so many less than Android.  Of those 4, we only know one person.  All 4 are 5 star reviews.

An average of 3.71 on Android is okay, but I would have liked it to be over 4.  3.71 is kinda like a B+, I guess.  It's great to see when people love the application, and of course its a bummer to see the bad reviews.  As I mentioned when I posted about Hawaii, one of the 1-star reviews was because someone from Hawaii installed it and I never generated monsters there. I only recently discovered that I could reply to the reviews if they had a comment. When I generated monsters in Hawaii and responded to that review, the person increased their rating to 3 star, that was good to see.  I just replied to the other 1-star reviews today.  Here are all the reviews I've replied to:

ALCATEL ONE TOUCH Fierce (Rav4)
Maddie Linsacum on Apr 5, 2014 at 10:46 AM
They make u pay!!!!!! Got the app so exited left it on while in the car I have no friends= no money= no nets=no more monsters :'(
You replied on Jun 8, 2014 at 2:59 PM
Hi Maddie, Many free applications rely on advertising and/or In-App Purchasing to generate revenue. We chose not to use advertising in Monster Cache, so once you've used all your free nets, you can get more through In App Purchasing or by referring friends. We're sorry that neither of those options will work for you.
App version 1.2.1
Galaxy S5 (klteatt)
steven mills on Jun 7, 2014 at 9:31 PM
This sucks All of the "monsters" are on private property, behind gates, and places you don't need to be. And when you do use all of you nets, you have to buy more? It's free to geocache, munzee, ingress, I'm not paying to drive around just to look at all the monsters you can't get.
You replied on Jun 8, 2014 at 2:54 PM
Hi Steven. Although some of the randomly placed monsters end up on private property, certainly not all do. Also, the net's long range often allows a monster that is in a residential or commercial lot to be caught from the sidewalk. We're sorry that you didn't find any yet that were accessible, but there are millions out there so please try again.
Edit your reply
★★★
App version 1.2.1
Nexus 4 (mako)
Lance Shimabukuro on Jun 6, 2014 at 10:09 PM
Ok, no monsters in Hi fixed, will try later. Got the apology email within a day, tried briefly but @ work, so will look again later. Revised rating up already and will adjust again after I give it a real tryout.
You replied on Jun 5, 2014 at 8:10 PM
We are sorry for the inconvenience. You are correct that monsters had not made their way to Hawaii...until now! Now there are thousands of monsters all over the islands, so we hope you will try the app again, catch many monsters, and reconsider your rating. No need to re-register, the account you had made before will still work. Thank you!
★★
App version 1.2.1
htc one (M8) (htc_m8)
Kelli Deems on Jun 1, 2014 at 3:14 PM
Love the idea! Caught one monster. So many more are out of reach. I seriously cannot go walking into a freshly planted corn field, and that seems to be where they like to hide. There is no way to reset the map, so that is where they stay. I haven't seen new, more accessible ones appear. Nice idea, but not working out very well.
You replied on Jun 3, 2014 at 5:30 PM
Sorry that many monsters in your area were out of reach. We agree that you shouldn't try to catch monsters on private land without permission. If you can find more Level 1 monsters in a more urban or suburban area, then you'll gain access to the Level 2 monsters, and hopefully more of those will be in accessible areas near you. Good luck!

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